Marketing in the News: The Steam Machine's Value
The Steam Machine, or the "Gabe Cube" as some poeple have been calling it, is the next iteration of the already popular Steam Deck, a handheld pc gaming device released by Valve in 2022. This new console, unveiled in late 2025, boasts 4k graphics, up to 2 Terabytes in storage, and your entire Steam PC gaming library avaiable to you in fast, hi-def console form[3]. The Steam Deck pioneered the idea of tranferring your PC gaming to a portable medium, similar to the idea of the Nintendo Switch. However, the leap to your TV with the ease and accesibility most home gaming consoles allow has turned heads, exciting both casual and hardcore gamers alike. With no price point upon unveiling, gamers remained hype but hesitant, as the Steam Deck before it had a high but reasonable price point given the capabilities of the hardware.
Recently, the tables have shifted on people's view. According to leaked information from multiple major Czech retailers, the price of the Steam Machine will be upwards of $1070 before tax[1]. Even when taking into account the roughly 15% markup that these retailers have applied to items such as the Steam Deck, the price has shocked many consumers. We're in a recession in all but name at the moment, and the unstable economy as well as the AI bubble have made making such large purchases nigh impossible for most people. This combined with the relativley scarce information we have on the console has led to many gamers shying away from the product they were once so excited about. As someone who plays a lot of video games myself, I find it hard to justify the price point as of now. I beleive the biggest issue is not necissarily the price in and of itself, but the value of the product. With such sparse information, we have no way to tell if that price is worth it. You can find some information on the Valve website[2], however most of these specs mean nothing to the average user. I don't know what "max sustained clock" or "16GB DDR5 VRAM" means. It has an internal power supply, but we don't know how long it takes to charge or how long it will last.
We talked in class about targeting that 15% or so percent of marketers. The innovators, the "otakus". While this is true, Valve seems to be focusing on more of the 2%, the hardcore, computer engineer, super spec people. When you go too niche with something, too vauge, it sets a sort of wall that the rest of that 15% have to pass over in order to understand what's being given. Most poeple don't have or want to spend the time researching ram specifications and how graphics cards are labeled. Even if they do, it sends them away from the Valve page and onto different parts of the internet, similar to how people look for information when buying a car. If i said to the average PC gamer "this CPU has up to 4.8GHz"[2], they may have a vauge understanding that it's supposed to be a good thing, but no idea what it actually means. The 13% of avid PC gamers who arent super into computer science and know all the pertinent lingo have no baseline for if all the specs on this are good, let alone worth the high price. To give Valve the benefit of the doubt, the price was leaked, therefore was available to the market before intended. However, the lack of easily digestible information is still a problem, as even without a price I would go to the page and have no clue what all of this stuff means.
Valve's value proposition has generally been gaming for everyone. Whether you love to play dating sims or hardcore fighting games, whether you have a huge fancy PC or a dinky laptop, even whether you're playing or making games. The information available to us doesn't align with their value proposition, and I've personally seen people turn away from the Steam Machine due to this. Go take a look for yourself[2], there's a link at the bottom of this. Can you make heads or tails of all the techy speak?
No matter if the price was meant to be public now or not, the information is out there. There's no taking that back. I beleive if Valve were to do some more work letting the average consumer know that the value of the product is worth the price, it could turn some people's opinion around. At the very least, it'd soften the blow of such a substantial cost.
[1] Artice about price leak from Tom's Hardware

Comments
Post a Comment